Salesforce Administrators work with stakeholders to define system requirements and customise the platform.
Hey Awesome admin, Welcome 🙂 In this blog post, we are going to learn how to implement Skills-Based routing in Salesforce using Omni Channel. By implementing Skills-Based routing it will help our representatives to be more productive & resolve the…
Welcome back Dear #Trailblazers 🙂 , This blog post is to guide how to set up Omni-Channel in your Salesforce environment and increase the productivity of your agents. Introduction to Omni-Channel Omni-Channel is a flexible, customizable feature, and you can…
In this post, we are going to learn how we can test the 3rd party Webservice using Postman API Testing Tool.
How to execute loop # of times based on user input on screen using Lightning flow Use Case: There are many situations where we need to run the loop in flow builder N number of times based on user input…
Hey Folks, Find the Agenda for Day 4 and here we will also discuss what we have done in our earlier sessions If and else expression in lightning component(Lazy Loading) For loop in Lightning Component. How to use Map in…
Setting-up-last-viewed-by-in-salesforce As Salesforce does not provide the standard functionality by which we can know which user last visited the record. To achieve this functionality, we need to develop the custom solution using apex and VF page. Here, I had developed…
Keeping the information secure is very important no matter whom information is this. The information may be yours, your customer or your customer customers. So in this post, we will discuss the security model in detail.FLS and RLS are one…
