Count the Tools Behind a Salesforce Email Campaign Suppose you’re reviewing the email marketing setup in … How to Make Salesforce Email Marketing Integration More EfficientRead more
Salesforce
How to Replace Salesforce CPQ Without Moving to Revenue Cloud
Why Salesforce CPQ Customers Need to Decide What Comes Next Salesforce CPQ is still available to … How to Replace Salesforce CPQ Without Moving to Revenue CloudRead more
How to Create an Invoice in Salesforce: Invoice Types, E-Invoicing, and Automation
An Order is ready in Salesforce, and it already contains the customer, products, quantities, and prices. … How to Create an Invoice in Salesforce: Invoice Types, E-Invoicing, and AutomationRead more
Salesforce Standard Omni-Channel Retirement: Things to Consider Before Migrating to Enhanced Omni-Channel
The core assignment architecture powering Salesforce Service Cloud is going through a mandatory transformation. As the … Salesforce Standard Omni-Channel Retirement: Things to Consider Before Migrating to Enhanced Omni-ChannelRead more
Apex Security Defaults, Web Console, & the Constructor Rule
A comprehensive developer’s guide to what changes at API version 67.0, why Salesforce made these changes, and exactly how to prepare your codebase before you bump the version number
Salesforce Summer ’26: Multiline Strings and String.template() in Apex
A practical guide for Salesforce developers building JSON payloads, emails, SOQL, and integration code
Open CTI Retirement: The Contact Center Shift Toward Agentforce
There is a quiet but significant shift happening within the customer relationship management ecosystem. For over … Open CTI Retirement: The Contact Center Shift Toward AgentforceRead more