Whatsapp + Salesforce Integration Series

Hello Trailblazers,👋

Have you heard about recent announcements made in Dreamforce? Many of you have already guessed it right 😜 (some of you, from the headline while others from Dreamforce’22 News). Yes, WhatsApp has announced to integrate with Salesforce!! But what was the need? Why Salesforce only? What impact will it make on business and technical terms? Too many questions, forming the big question mark in the brain, right? No worries, we are here to the rescue 😇.

To answer all your questions and put light on “amalgamation between Whatsapp and Salesforce”, we have decided to come up with Series on “Whatsapp + Salesforce Integration”.

Is this Series for me?

This series is designed for anyone who is interested in learning Whatsapp + Salesforce Integration. All you need to do is to have a learning curiosity and some below per-requisites to make the most out of this series:

• Foundational Salesforce.com knowledge
• Basic functional knowledge on Whatsapp
• Basic Understanding of LWC

What will be my takeaway from this Series?

The main objective of this series is to give you an overview of Salesforce + Whatsapp features and use cases. It will cover all the key topics required to build strong understanding and enable you to explore & grow in the technical as well as economical aspects of Salesforce & Whatsapp services.

What makes this Series so special?

The training series is logically broken down into small modules with each video covering a focused area within Salesforce and Whatsapp respectively. Our structural approach will help you navigate through your learning process in a systematic and time efficient manner. You can also go directly to any individual video for quick reference on a specific topic. We have included the real time project Scenario in demo.

Program of Studies

1. Course Announcement
2. Setup Facebook application
3. Generate permanent access token
4. Configure Webhook
5. Send Text Messages
6. Work with templates
7. Create Custom Object in Salesforce to store the message
8. Create LWC for Chat
9. Add LWC in the Lead/Contact Record Page
10. Use Webhooks and work with chat
11. Finish the project

How do I excel in this learning?

All sessions will be available on our Panther Schools YouTube Channel at regular intervals. Please follow our Panther Schools website and do not for get to subscribe as well as press the bell icon to never miss any update from Panther Schools.

Panther’s Belief

The beauty of Salesforce’s Trailblazer Community is that we all believe in equality and giving back. Keeping that values in mind, we were/are and will always give our best. Please help us to spread this knowledge to the wider audience with #PantherSchoolForAll